Privacy Policy

In these Terms of Service ("Terms"), references to "We", "Us" or "Our" means CHVN SOFTWARE PRIVATE LIMITED (brandname: SATHI), whose registered address is C - 20, G Block, Bandra Kurla Complex, Mumbai, Maharashtra 400051, India. These Terms shall govern your use of https://www.mysathi.io ("Our Site") and the Services provided therein.Please read these Terms carefully. If you have any questions, you may contact us at tech@mysathi.io.

‍2. Definition and Interpretation"Account" means an account required to access and/or use certain areas and features of Our Site; "Cookie" means a small text file placed on your computer or device by Our Site; "Our Site" means this website, mysathi.io; "Personal Information" means any information relating to an identified or identifiable natural person; "Process" means any operation or set of operations performed on Personal Information, whether or not by automated means; "Services" means the affiliate marketing platform services provided by mysathi.io, including cookie-based attribution, fraud protection, and affiliate operations management; "We/Us/Our" means CHVN SOFTWARE PRIVATE LIMITED (brandname: SATHI), C - 20, G Block, Bandra Kurla Complex, Mumbai, Maharashtra 400051, India.3. Personal Identification Information We CollectWe may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us.4. Non-personal Identification Information We CollectWe may collect non-personal identification information about Users whenever they interact with our Site. This may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized.5. How We May Use Collected InformationWe will use your Personal Information only as described in these Terms and shall Process your Personal Information only if We have a legal basis to. We may use your Personal Information to respond to communications from you; to carry out market research; to analyze your use of Our site; to gather feedback to continually improve Our site and your user experience; to adapt your preferences to your experience on Our site.With your permission and/or where permitted by law, We may also use your Personal Information for marketing purposes including contacting you by email, telephone, text message, post, or web push notifications with information, news and offers on Our Services.6. Data Retention PeriodSATHI retains Personal Information where an ongoing legitimate business need requires it, such as for litigation/defense purposes, to comply with legal obligations, maintain accurate financial records, resolve disputes, and enforce our agreements. Where no such need exists, We will delete or aggregate your Personal Information, or securely store and isolate it until deletion is possible.7. Data SecurityWe use appropriate technical and organizational measures to protect the Personal Information that We collect and Process. If you have questions about the security of your Personal Information, please contact Us at tech@mysathi.io. Please note that transmission of data via the internet may not be completely secure and you are advised to take suitable precautions.8. Disclosure of Information to Third Parties/PartnersWe may share your Personal Information with other companies in Our group, including subsidiaries and holding company subsidiaries. Aggregated, anonymized statistics about Our Site usage may be shared with third parties such as prospective investors, affiliates, partners, and advertisers.We may be legally required to share your Personal Information in connection with legal proceedings or to comply with legislation, court orders, or governmental authority requirements.We may contract with third parties to supply products and services to you on Our behalf, including payment processing and other operational functions. We will take all reasonable steps to ensure your data is handled safely and securely by such third parties.We may also share your Personal Information if we merge with or are acquired by another company.9. Children's PrivacyWe do not request or knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian becomes aware that their child has provided Us with Personal Information, please contact us at tech@mysathi.io.10. International Transfer of Personal InformationYour Personal Information may be stored on servers located in India and the US. If you are a resident of the European Economic Area and your Personal Information is Processed outside the EEA, We will ensure an adequate level of protection is in place, for instance by entering into standard contractual clauses as approved by the European Commission (Article 46 GDPR, 2016), or by obtaining your prior consent.11. Summary of Your Rights Under GDPRA. European Privacy RightsIf you are a resident of the European Economic Area, you have the right to be informed, right of access, right to rectification, right to erasure, right to data portability, and right to object or restrict Processing. To exercise any of these rights, please write to Us at tech@mysathi.io.B. California Privacy RightsUnder the CCPA, California residents may request access to, deletion of, or opt out of the sale of their personal information, and may not be discriminated against for exercising these rights. CHVN SOFTWARE PRIVATE LIMITED will not sell your personal information without your prior consent. Contact us at tech@mysathi.io.C. Nevada Privacy RightsWe do not engage in the sale of personally identifiable information as defined by Nevada law. Nevada residents may submit an opt-out request by emailing tech@mysathi.io.12. Web-browser Cookies & Similar TechnologiesOur Site uses first party and third party Cookies in accordance with UK and EU Cookie Law. You will be shown a consent prompt before any Cookies are placed on your device. You may deny consent, though certain features of Our Site may not function as intended. Our Site uses analytics services provided by Google and Facebook. You may enable or disable Cookies in your internet browser at any time.13. LinksOur Site may contain links to third-party websites with separate and independent privacy policies. We have no responsibility or liability for the content and activities of those linked sites.14. Fulfillment PolicyRefunds will be granted in cases where the service severely underperforms the standard of requirement. Refunds can be requested by contacting customer support within the app and will be responded to within a maximum of 48 hours. Refunds may also be provided in cases where the customer forgets to cancel their trial account.Cancellations are possible directly from within the app and take no more than 2 minutes. Simply navigate to Settings and click on "Cancel your subscription" to cancel. We do not charge users once the cancellation is processed from the app.15. Limited Use Requirements DisclosureSATHI's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.16. Changes To This PolicyWe may change these Terms as we may deem necessary from time to time, or as may be required by law. Your continued use of our Services after any changes indicates your agreement to the revised Terms. We recommend that you check this page regularly to keep up-to-date.17. Your Acceptance of These TermsThrough the use of this website, you are hereby accepting the terms and conditions stipulated within these Terms of Service. If you are not in agreement, you should refrain from further use of our sites.18. Contact UsIf you have any questions about Our Site or these Terms, please contact Us by email at tech@mysathi.io, or by post at C - 20, G Block, Bandra Kurla Complex, Mumbai, Maharashtra 400051, India.